Finding Joy Through the Human Connection

The words that you say and the way that you say them create an opportunity for joy. The connection that comes from two people speaking and listening to each other can be a joy or a labor. The difference is in the vocal picture you present. You can look at every contact as an opportunity or a trial but when you focus on the energy and excitement you stand to gain from each exchange, these contacts turn into your opportunity for joy.

It Might Pay To Complain

Complaining about businesses, products, and employees is nothing new, but ComplaintService.com has made it that much easier.

3 Ways To Maintain Customers

Many factors can be considered in attracting and maintaining customers for a business. Be sure that you have utilized all possible means of taking your customers right where they want it.

The Extra Mile

People have an abundance of choices today when choosing where to spend their money--whether for business or pleasure. But far too many businesses treat customers as an interruption rather than as the reason they exist. This article highlights the difference that outstanding customer service can make in creating customer loyalty and buzz for your business.

What Is The Question To Start Asking Questions?

The all time greatest question to ask to start making a difference.

9 Easy Steps to Implement Customer Service Policies that Decreases Risk

Create policy and procedures that improve customer service while reducing risk management issues.

From Loyal Customer to Loyal Advocate

Turn you best customers into advocates who spread the word about your business.

Let Your Client's Know Your Customer Service Expectations

Let Your Clients know YOUR Expectations. At my company, we make mistakes. We spend lots of time and money to make our procedures as efficient and foolproof as possible, but we still make mistakes. So, where do I get off writing these columns that so often highlight the need for Except

Mailroom Supplies: Does Your Vendor Deliver Great Customer Service and Prices?

All mailrooms have the continuing need to purchase mailroom supplies. Whether your mailroom needs envelopes, stamps, stationary, or other supplies, there are thousands of office supply companies that are eager to cater to you. As the mailroom purchaser, you need to sort through all of your options and find the supplier that is right for you.

Crate Hire

If you are in the business of moving stock, where you are a supplier, or if you need some innovative moving storage crate, consider using the services of a reputable company where you can hire or rent crates to make your move or logistics easier, safer and efficient

Meeting Tangible Needs

Delivering unparalleled service means meeting customer needs. It's simple, but not easy. Much of the time, when we lose customers, it is because we fail to address our customer's tangible needs.

Business Etiquette 101

Good manners put customers at ease, and comfortable customers come back. One way to genuinely create better results, and the resulting increased profits is to appreciate your customers.

Greeting Customers Sincerely

Nothing can start an encounter off on the right foot like a warm greeting. Too often, we make our customers feel unwelcome by greeting them with poker faces. We make them feel like an interruption when we should, in fact, be thrilled that they have chosen to call us instead of our competition.