Plastic Membership Cards and Customer Loyalty

There is just something about that stores that require a membership for you to shop there. For some reason you feel connected to the store and loyal when you are a plastic card carrying member. Of course, you have to pay membership fees to actually be allowed to shop in the store, but this is not a turnoff as one might initially think.

The Choice to Love

Love has been described a basic building block of resilience, the foundation of the family, and in the goal of marriage. But does love have a place in business?

Change Challenge and Innovation: Implementing Change

A Pocket Full of Change: Change in the supermarket may be happily received, but change in the workplace often causes anxiety, anger, and shock. You can promote a happy attitude among employees faced with change.

Don't Forget Where You Came from - Why the Past is Important in Implementing Business Change

Much of the literature and advice on implementing business change focuses on knowing where you are going and making sure that you understand and communicate a consistent vision of the future. Indeed, I have looked at the importance of this in an earlier article in this series. This article, however, looks at the past and its often under-estimated importance in implementing change.

Follow My Leader - To Effect Change, Leaders Must Walk the Talk!

In any change project, a leader must wear many hats, however his/her role can be split into two key areas: 1. Set the strategic direction of the change and; 2. Convince everyone of its importance. The importance of the first part of this role is generally understood and is for another article on another day, however the second part is often overlooked (or done very badly) and can be of even greater importance. Where this point is addressed, it is generally done by giving presentations and distributing memos. Although these can be necessary, they are often ignored or just paid lip service if the most important method of communicating the importance of the project is missed – action.

Change Management - Without the Problems

Good Relationships -Your Key to Success When you're given the role of change management Project Manager there are some simple steps you can take to develop a win- win situation for your boss and eveveryone on your team.

Fire the Fireman to Reduce Stress and Increase Productivity and Morale

In today’s business world, conflicts are inevitable, but they don’t have to be costly or time-consuming. If you manage people or projects, chances are that a majority of your day is spent resolving conflicts, settling disputes, or solving problems for other people. You may get to the point where you ask, “How am I supposed to get my job done when I am constantly putting out fires.”

What Gives You The Right? - An Introduction To Managing Change

How well do you manage a change situation? Ever over-reacted to a change? Maybe you didn't understand it or why

Understanding & Managing Change

Understanding and managing change are the dominant themes of management today. adapting to a ever changing present is essential for success for a unpredictable future.

Success Blind Spots: Get Out of Your Own Way

Why is it that some people appear to achieve exactly what they want in their careers and life almost effortlessly? While others are stuck? We all have them - BLIND SPOTS, says Shary Hauer.

Don't Let Your Hiring Practices Turn Into Your Maginot Line

Without Pre-Employment Background Checks, All the Security Precautions in the World May Amount to Nothing

Managing Change

For most of us, the pace of change seems to have picked up dramatically over the past few years, thanks in part to the increased availability and use of technology, as well as the global economy in which we now live and work. This article shows you how to manage change by making small, controlled changes each day.

How Mean is your Lean? Results of UK Study in Manufacturing

It is starting to become accepted amongst management that Continuous Improvement (CI) requires an appropriate organisational culture change to create a sustainable improvement and benefits stream.