Eliminate Misunderstandings -- Outcome-Based Conversations Save The Day

Mary, an executive vice president of a large company, was frustrated. She had big plans for her division, but when she handed a project off to one of her managers, it would end up either completed late, or not completed at all. She was ready to fire the entire group and start over!

When Feedback Gets Personal

Giving a member of you team feedback about something personal (for example a body odour problem) can be hugely embarrassing for both parties. Hints rarely work, and avoiding the issue can have a serious impact on the rest of your team, your customers and the person concerned. The only thing to do is to find somewhere private and address the problem head on. Breaking the news however is only the start. You also need to be prepared to deal with any emotional response and to support the individual in finding the right way of solving the problem.

Have You Been Appreciated Lately? Six Steps to Make Yourself and Others Feel Better at Work

Six steps for giving the best incentive staff can get while at the same time making you feel good!

Is Music In The Workplace A Sound Idea?

Is having music in the workplace a good idea? Dr. Gary S. Goodman, best-selling author, sales, service and success coach, and President of Customersatisfaction.com, says it depends on a number of crucial factors. According to this popular keynote speaker and radio and TV expert commentator, you need to determine whether it increases or decreases productivity, among other things.

Getting Promoted: Managing Co-Workers Who Are Your Friends

What happens when you get promoted and have to manage people who were previously your peers? Certainly the dynamics can change and you might need to adjust how you act.

If You Hear Something In Your Performance Review That Surprises You, I Haven't Done My Job!

Annual performance reviews are often stressful for both the manager giving the review and the employee on the receiving end. Do you want to create real accountability for yourself and for your company? Then tell your employees something like this.

The Language of Success - A New Way to Talk About Your Business

What if there's a language of success and you're not using it? Just knowing that such a language exists sets you apart from most other business people. Image being able to say the right thing, and ask the right question at the right time - all the time. The possibilities would be endless.

Employee Communication: The Secret to Business Success

Business surveys consistently show us that poor workplace communication is a major source of employee dissatisfaction. The repercussions of this include not just low employee morale. Employee productivity suffers, along with a range of other business performance indicators. Are you looking in the right places in fixing your organization’s communication problems?

Cell Phone Etiquette: Are You a Cell Phone Sinner? Mobile Mistakes Could Wreck Your Career

Could your cell phone be ruining your career? Find out if you are committing one of six cell phone sins.

Ergonomic Positioning Explained: Part Five, Meeting Special Needs

When seated in the average office chair, it is easy to assume that one size fits all. However, to practice good ergonomics, the office chair can have many features designed to help the user who falls out of the range of normal size, have special health considerations, have unusual jobs or work at unique machinery. The most popular extra features and options for an ergonomic chair are discussed here.

Easy Ways To Get Your Web Site Noticed by Search Engines

Get Search Engines to Notice your web sites. Learn from this article how easy it is to get search Engines to notice your web site. Read this article and get the search Engines to place your site on the first page!

Transforming Conversations

The important conversations that can have the most impact are the ones that people avoid. They may know the conversation needs to happen but hope that somebody else will initiate it or feel it’s not my job, or want to wait until the time is right. They make an attempt to have the conversation but sidestep the important issues. The question is; how much talking is happening in your organization?

How to Increase Productivity When Managing Multiple Disciplines

If your computer is infected with a virus you might have to restore your data at one moment in time. This is like going back in time. Time you could have spend on production. There are other incidents that require you to go back from where you came from. A nuisance if your time is limited...