E-Mail Guidelines: Tips for Getting the Most Out of Your E-Mail Communications

As one of the most common methods of business and personal communication, e-mail is fast, efficient, convenient—and it can be dangerous. Jacquelyn Lynn offers tips for getting the maximum benefit while avoiding the pitfalls of e-mail, whether you’re at work or home.

This Week's True Business Story: Excuses

We should realize that we don't need any particular customer or client. When you appear desperate, you simply hand them a stick to beat you with. You're in command. There's only one of you and many of them.

3C's + 3M's = Effective Communication

Effective communication is the single most important skill we can develop. Communication permeates every phase of our lives and business. You CAN become a more effective communicator if you work at it. Use the tenets outlined in this article and you WILL become a more effective communicator.

Charismatic Communication - Ten Tips for Building and Maintaining Credibility

Some people imagine they carry credibility somewhere on their person. If that were the case you'd have most of the politicians and half of the CEO's around the world lining up for credibility implants! Credibility isn't something you have. It's an honorific title bestowed on you by others. It is the end result of people placing their trust in you, and this is an important point to acknowledge and embrace. Credibility is earned when you adequately satisfy criteria for expertise and engender trust through building meaningful relationships with those you seek to persuade.

Toll Fraud Security and DISA

Secure your business telephone system against toll fraud. DISA is one method that hackers can use to cost you thousands of dollars in billing. We discuss what this feature is and how to work with your service provider to protect your business.

Power Questions that Turn Trouble Makers into Problem Solvers

One of the biggest stresses on management is the squeeky wheel that always needs more grease. Some complaints are valid and others are annoying. The gut reaction is to discount, ignore or confront. Instead, try the four power questions turn chronic complainers to empowered problem solvers.

Micro-Managers - Four Ways to Keep the Peace with Your Supervisor

I hate a micromanager is what many people are saying these days. Do you feel that no matter what you do the micromanager is sitting on your shoulders so to speak? They of course do not realize that such controlling behavior and underfoot tactics are a drain on work flow and accuracy.

Difficult People: Dealing With Difficult People 101

Discover new tips on how to deal with difficult people. Recognize 5 of the most common types of difficult people. Specific, proven strategies for dealing with difficult people at work and at home. The complainer/whiner/negativist, as well as gossips, know-it-alls, snipers, and exploders.

A Buyers Guide to Intranet Development

In today's fast paced corporate culture, knowledge is considered to be a form of power, and your organisation's ability to share information is directly linked to its efficiency in the marketplace. The effective relaying of information is not only essential to the public, but also to all the internal members of your organisation, in so doing to effectively communicate the ideas, morals and goals of the organisation, as well as streamlining workforce productivity, time management and wide reaching management decisions and business operations. It is therefore essential to your organisation to have a well designed and smoothly implemented Intranet. Simply put, an intranet is a network of computers sharing information through the use of internet protocols. Intranets are used internally in organisations to facilitate communication and access to corporate information.

Constructive Feedback in the Workplace

Many managers feel frustration and fear at the thought of giving and receiving employee feedback. Constructive feedback doesn’t have to be difficult. Here are some practical strategies for improving employee feedback in your workplace.

Six Tips for Trust-Enhancing Communication

In an era where more people trust infomercials than company leaders, trust-enhancing communication skills, at any level, stand out. Below you'll find a few I learned in my twenty years in management. Some I learned the hard way, while others took me nearly a career to recognize. So, in the interest of saving you learning-years, I've put them into six tips:

Workplace Violence

There was a time in our history when workplace injuries were limited to occupational accidents, slip and falls and repetitive motion injuries. Forget the garden variety injuries, when it comes to workplace violence this is an iceberg and you’re the Titanic!

Useful Information About Conferences

Conferences are basically meetings between a specified group of organizers or members of an organization with the express purpose of achieving some goal. To confer means to meet in order to share or compare views. Similarly conferences are meetings to discuss or consult. In broad terms, a conference can be defined as a meeting of individuals or representatives of various bodies for the purpose of discussing and/or acting on topics of common interest. There are many types of conferences. For example, in academic conferences, researcher present and discuss their papers or research work. In medical conferences, doctors discuss their work or new diseases and in political conferences, leaders discuss political or pressure issues.