Do You Speak And No One Listens

How to communicate by listening.

Dealing With a Hostile Work Environment

Whether you plan on leaving your employer or staying put, any type of severe hostility (conflict, opposition, or resistance) that interferes with your job performance should be handled in a professional manner.

Office Chairs, Although They May Look the Same, the Differences are Important

As a seller of office chairs, I am frequently asked by my customers about computer chair designs and what posture is the best for sitting. Some of these workers have been given a very high-end ergonomic custom-made chair at their office and are wondering if there is really any difference between it and your standard task chair. Some people complain about the curvature of some guest side or reception lounge chairs at some office environments, finding themselves uncomfortable in minutes.

Basic Restaurant Customer Service Do's and Dont's

Learn basic customer service do's and don'ts to improve your customer relationships and keep customers coming back.

Working With Dominant People

Dealing with dominant people can be difficult, but it doesn't have to be. It's not so much about managing them as it is about managing your own tendencies. The tendency of most people is to avoid dominant people and then complain to others. This does not work. Instead be clear, honest, and straight forward. An understanding of how dominant people function will help you gain influence.

Meaningful Business Gifts: A Way to Increase Motivation in the Workplace

Motivation is the key to maintaining a healthy work environment. Giving business gifts that are embossed with motivational quotes is an excellent way to encourage those hardworking employees who deserve a pat on the back.

The Recognition Factor

What's the one thing all people have in common. You might be surprised to learn what it is. When you use this in your business, your sales will skyrocket!

Communication - Body Language - 5 Top Tips

You'd think that talking to people face to face would be by far the easiest way to communicate, wouldn't you, and that can be true. But did you know that according to Professor Albert Mehrabian only 7% of the actual words we speak make up the communication, with 38% being the way we say what we say, and a massive 55% body language.

Romance in the Law Office

Is it a good idea for coworkers to become romantic? When it happens, is work performance affected?

Donkeys and Elephant Etiquette - Managing a Traditional Kind of Office Politics

While in many parts of the country temperatures are falling, as election time nears the political thermometer is heating up in offices across the nation. No matter what side of the fence you are on, there are simple steps you can take to keep your work place from becoming an out-of-control political zoo.

Why Do We Have Conflict At Work? The Ubiquitous Position Description

What causes conflict in the workp?ace? Personality differences? Cultural differences? Role ambiguity? This article sets out an interesting perspective.

Teamwork at Cardiff

My individual experience during the group work of the Strategic Management project at Cardiff.

Digital Signage Content May Be Closer Than You Think

You’ve made the commitment to improve communications around your corporate headquarters with digital signage. Don’t forget about all of your company’s sales, training and marketing resources when planning content for your digital signage network.