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Workplace Communication

Cubicles Today: Applications and Trends

We take a look at how employees' needs are changing the cubicle landscape in the 21st century. We also offer tips for businesses transitioning their staff from a traditional workplace into a modern, cubicle-filled one.


Mind Your Own Business: Dealing with Bossy Co-Workers

It's hard enough dealing with the boss you have. You thought one boss would be enough. But, luckily, you have a co-worker who thinks she was appointed to supervise your every move. She's making your workplace a living hell. The following letter describes a similar situation.


Barriers to Intercultural Communication

Today's competitive global economy results in frequent cross-border movements of staff that results in a growing diversity at the workplace. As the inevitable happens between cultures, breakdowns in communication are a common occurrence. That is certainly costly to the multinational enterprise in terms of workplace relations, returns and revenues, and customer relationship. Not to mention, the firm’s competitive advantage.


Employee Performance Appraisal — An Ideal System

Creating a Link Between Company Success and Employee Accountability


Active Listening: Improve Your Relationships at Work and in Life Through Proper Listening

We are taught how to read and write, but not how to listen, here are 20 key tips for how to improve – see the benefits quickly if you put these into practice.


Organizational Culture and Its Importance

Organizational culture comprises the attitudes, experiences, beliefs and values. Work-groups or teams within -organizations have their own behavioral quirks and interactions, which, to an extent, affect the whole system. These behavioral quirks are termed Organizational Culture.


An Awesome E-mail Keystroke Time Saver: SHIFT_Delete

The great thing about leading programs on time management and personal organization all around the country is that I get to occasionally learn a few really good tips from the people that attend my programs. This is one of the best e-mail keystroke strategies that I have learned in some time. Accordingly, I have to give a big...


Managing an Aggressive Boss with Effective Communication

People who receive aggressive behavior that is not correctly handled have been known to develop serious physical problems such as strokes, heart attacks, suicide, migraines, escalated stress levels, insomnia, and terrifying nightmares. You need to stick up for yourself in an assertive manner otherwise your mental and physical wellbeing will suffer.


Mastering Singaporean Business Etiquette: 7 Tips

To the first-time International Assignee to Singapore – or Asia for that matter – the mere thought of experiencing a wholly different culture is daunting enough. In addition to putting in his best work performance so as to make his expatriation experience worthwhile. Hence, this article to enlighten Expatriates heading to Singapore.


Embrace the Four Fundamental Truths

You're on the way to the airport. You get on the plane with a book that you've been planning to read for quite some time. As you open your book, you glance at the person next to you. A few minutes later, you are asked a question, and you reluctantly answer. You lower your book a bit to be polite, and after a few minutes you find yourself putting your book down and engaging in a conversation, although with a lack of enthusiasm. Then, the person next to you, let's call him John, makes an observation about you that's quite perceptive and sensitive. You start to become curious about who John is, and in the course of the conversation he tells you of an experience he has only shared with a few people. You let John know that you have had the same experience. By now, you're totally engaged and listening to every word he says. You notice every nuance in the inflection of his voice and the way he moves. Time seems to stand still, and the next thing you know, the plane lands. You say good-bye to the kindred soul you have just met.


Lingo Franca: Overcoming Language Barriers Within the Same Language

Are you on the same page with your customers? If not, perhaps there's simply a page missing. A page you design to help merchants, customers, clients and even co-workers speak the same language, use the same terms and communicate the same meanings.


Conference Calls Progress

What a wonderful world we live in. Opportunity is knocking everywhere we go. The technology is amazing and the possibilities are endless. An invention called conference calls, can now enable you-


Tips for Writing a Good Memo in Business Communication

Memos are business letters but only for employees & used within an organization. The format of the memo differs from business letter format. Make your memo easy to read with some tips on writing a memo.


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