John Cleese Training Videos: Laugh Out-Loud Learning

When most people hear or see the name John Cleese they think of silliness, mayhem, and tons of laughter, but what many people don’t realize is that he has been a major part of business training for well over thirty years.

Don't Be Shy About Asking For The Sale - At Least Once!

Best-selling author, keynote speaker, sales coach, and President of Customersatisfaction.com, Dr. Gary S. Goodman, says you should always try to close the sale at least once, even if you think your presentation was terrible.

No Cold Calls: Warm Them Up in Two By Three Inches - Part One

Why Spend $50-$500 or more for a business tool that sits in your drawer while you still make cold calls? In your weathered billfold you have a tool that is the least expensive and probably the most effective marketing instrument you need to own.

Training for Triathlons and Prospecting is the Same

Prospecting is an endurance event, not a one time sprint. Our form and style is important and must be practiced over and over to get the results you want.

Selling Like A Marine; Improvise-Adapt-Overcome

International speaker, author, and Partnering Pro, Terry Wisner shares his perspective on why pre-call planning is important and how to sell like a Marine.

There Is Only One Problem With Negative Selling!

One of the newest, old ideas to catch on in sales training is the use of negativity, according to Dr. Gary S. Goodman, President of Customersatisfaction.com, sales, service & success coach, and popular keynote speaker. According to this best-selling author and radio and TV expert commentator, there's only one problem with negative selling, and it's pretty serious!

Tailor the Sale

I was watching a feature film on cable TV, It's a Great Feeling, staring Doris Day and Dennis Morgan. Doris is sitting outside the train station in Los Angeles. Three little Mexican children approach her with their musical instruments. They offer to play a song for her for ten cents . . . or leave for 15 cents.

I Used To Do Sales, Then It Got Too Tough

What makes sales so difficult for some people and so much easier for others? Why do some companies thrive and others fail to catch on, even when they have a great concept? What is the secret to success in sales? Obviously, there are many answers to these questions, but I have discovered one that makes sales easier for almost everyone. The answer is... (not yet)

Stop Throwing Cans!

Tim was dumbfounded at their request…

Sales Training And The Way You Think

How you think, or your mindset, sets the tone for what follows in your career. It sets the tone for how you learn, how you interact with peers as well as prospects and clients.

Closing the Sale - Timing is Crucial

Waiting until the end of the sales process before closing a sale is akin to waiting until the last ten minutes of a flight to Venus before making course corrections. In both cases, there is a very low probability of success.

After the Sale: What Buyers Want from the Professional

Understanding your clients' expectations is vital to your retention, the development of the relationship and the opportunity to sell them again.

How to Talk Yourself Out of a Sale -Just Keep Talking

Customers give signals when they are ready to buy. Sometimes the signals are small, sometimes they are blatant. If we don’t notice them, we will talk ourselves out of sales.