This is a Sales Call: How to Begin Prospecting Calls with Integrity

Make your call about helping them make discoveries and decisions. Don't use your time to push anything. Otherwise, you're wasting a great opportunity to find a new client and introduce your brand of integrity.

Choosing a Phone Dialer that Works

Find out what a phone dialer system can do for your call center revenue.

Telemarketing Tips for Direct Sales Success

Learn some easy steps to help you advance your business with telemarketing. It's continues to be the most responsive form of marketing even though many phone numbers are on the Do Not Call.

7 Ways to Jump Start Your Cold Calls

7 key points, you can use to make cold calling as painless, enjoyable and pressure free as calling a friend.

High Phone Bills Can Affect More Than Your Expenses

Its true! You're afraid to call prospects, can't attend teleconferences, and if you do - you spend all of your profits! I can show you the easy way to get around the telephone company heist...

Changing How Business Answers Their Telephones

America is now conditioned to the automated telephone answering experience. Most of us can recite the words from memory. This drone or common experience has a comfort zone that many companies are fearful to abort. As the buying demographic changes, so must the approach.

Top 10 Tips For Cold Calling Success

At some point or other every sales person has to cold call. Whether it’s ringing totally new clients, chasing leads, gaining referrals, networking or following up on a conference card handed in it’s not something that many salespeople are that comfortable with...

How to Diffuse Cold Calling Pressure Points

Sales pressure is a mighty saboteur, it comes in all shapes, sizes, and flavors. Beginning any conversation with the anticipation of a sale puts the whole conversation under pressure. This doesn’t normally create good outcomes. It usually triggers pressure, resistance, and tension.

How to Stop Cold Calls from Feeling Intrusive

Can’t you tell when somebody wants something from you? I certainly can. And it usually feels inconvenient and intrusive. So you can understand, then, why potential clients will often run for cover when your cold call is only about “making the sale.”

How to Make Your Cold Calling Effective

How can we make cold calls “work” when we’re talking to someone we haven’t met, about something they may not need? Well, it’s really simple. First we look at how to relate to them rather than hoping they’ll relate to us and our solution.

Power Language for Appointment-Setting

1. Use power language: “The solution is…” rather than, “I believe the solution is…” 2. Never use the word “appointment” when trying to set one. Instead, use the word...

The Wasted, Unproductive Follow Up Call

I received a telephone call yesterday. It was someone I’d met at a networking group months ago. She reintroduced herself, mentioned the group where we’d met and said she was calling to follow up. She did not say about what. I asked the question for her, “Why are you calling? What did we discuss?” She told me that she makes customized covers for laptops. I thought that was nice, but I didn’t need one and still didn’t understand why she was calling me. She then told me ...

The Basics of Telesales

Are Your Telesales Basic?