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Management
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People Is People And Parts Is Parts
Some companies treat their employees like interchangeable parts. Other companies treat their people like people. Which is more profitable? Which are you?
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Building Leadership From The Ground Up
Many of the skills that we consider management skills can be used at the ground level. How would YOUR organization be changed if everyone had effective communication skills?
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What Makes a Good Boss?
According to Rob Sheehan, director of executive education at the James MacGregor Burns Academy of Leadership at the University of Maryland, “Being a good boss is important in any organization, but it’s particularly important for small business.
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Dealing With Poor Performance
If you are a manager or aspiring manager, sooner or later you will be faced with a member of staff who is not performing. Here my 10 tips for dealing with this situation effectively and compassionately.
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Can Leadership be Measured?
Organizations depend on leadership for direction, momentum and a plan for sustainable success. How do we recognize leadership exists? How do we develop leadership? How can leadership be measured? These are questions this article seeks to explore.
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Adjust Your Expectations
What do you do when your staff wants part time work but you have full time needs and seasonal needs. Sometimes the wisdom of your staff can help you plan the best situation. Read this short story about a rural CPA firm and how they grew a business with a variety of staffing opportunities.
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Help With Your First Invention - Separating Idea From Invention
Very often people use the words idea and invention too loosely, never thinking about the precise meaning of these two words. Maybe in casual conversation this practice will suffice; however when one is talking in legal terms, these words have different meaning and one should clearly separate them.
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How To Run A Survey And Find The Best Business Improvement
When people think about a survey tool, they normally think of Yes-No questions and multiple choices. The Quality Improvement Priority Matrix is a survey tool of a different nature. This article demonstrates how to use the QIPM tool to benefit your company and improve your business decisions.
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A Leadership Truth: It's OK Not to Know It All
Executives and other business leaders typically have invested many years in education, hard work, and self-sacrifice. They are seasoned veterans who have the potential to lead their organizations to new heights of competitiveness, profitability, and success. But truthfully, most business leaders don’t know everything they need to know. It's not their fault - it's simply a fact that’s helpful to admit.
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