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Measurement Tips From Table Tennis

Table tennis is like any process you want to improve, even business processes. My first attempts to learn how to play reminded me of a few practical tips when you're trying to improve the performance of anything.


A Great Manager is a Great Communicator

Who is a great manager? Well, this question can have many answers but anyone running a management training program or management training course will tell you that - A great manager is a great communicator. This does not mean however, that all the other skills that a manager possesses are redundant. That is not what it means. But, unless you are a good communicator you cannot be a good manager.


Measure Your Measurement - So You Know If It's Working

Maybe this is one of the indicators of great performance measures - that they focus you so powerfully onto the results you want. So that's the thrust of this article- how to know when your performance measurement is working well.


KPI Traffic Lights - 3 Ways to Highlight the Real Signals in Your Performance Measures

Traffic lighting is a popular strategy for making performance measures easier to interpret. It does this by colour coding (or using symbols) to flag when performance is acceptable or unacceptable, meeting target or not meeting target. Here are 3 tips to make sure they don't lead you in the wrong direction!


Root Cause Analysis - Simple Techniques to Understand Why Performance is Doing What It's Doing

For this issue I'm revisiting my roots as a research statistician - with some tips for improving your cause analysis with simple but still rigorous statistical techniques.


How Emotional Intelligence Creates Effective Leaders

Important research indicates the connection between Emotional Intelligence and effective leadership styles. The key to being effective lies in learning to handle yourself and your relationships in a positive manner. This includes Self-awareness, self-management, social awareness, and relationship management. Coaching supports and enriches the process.


How to Choose Project Management Training Courses for IT Professionals

The first step in the selection of a good training course for Project Managers is to clearly understand the role of the Project Manager as it is understood today. Project Management is essentially concerned with a one time operation as opposed to an ongoing operation.


In Business, How Do You Encourage Employee Retention?

Many businesses fail to realise the amount of time it takes to get a new employee fully trained. It can take anywhere between 1 and 6 months to train a new member of staff. It can also take the same amount of time to find out if they are suitable for the job in the first place!


Discover 10 Steps to a Successful Business Turnaround

Certain actions can be found in most business turnaround situations. Whilst the work involved may differ in each business turnaround, discover some of the common steps taken in the turnaround process.


Performance Measures - The Good, The Bad And The Ugly

If you're going to the effort of measuring your business performance (or the performance of anything for that matter), make sure you're actually using real measures - not these 3 so-called performance measures that really aren't giving you the kind of feedback you really need.


Executive Coaching Is A Business Decision

Executive coaching has been misunderstood and business owners and leaders should remember these nine points if they are considering engaging an executive coach. Fist and foremost--it's about business objectives. It's not about fixing broken personalities.


Growing Pains - Signs For Change

Every organization goes through phases of development. How do you know when it's time for change? There are many telltale symptoms of organizational growing pains, and while every business in transition is unique, there are many common signs.


Plant Maintenance Best Management Practices

Many companies are aggressively working to improve facility and plant maintenance program operations that adhere to the statues and guidelines of OSHA and EPA as they relate to pollution prevention. In addition, these plaint maintenance managers are also dealing with hygiene issues and the well being of workers as well as the environment.


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