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Main Subject - Oh, Behave -- 10 Tips to Resolve Employee Conflicts
Put many different people together in one place, day after day after day, and conflicts are bound to happen. Most people work them out on the
According to USFDA, a combination product is one composed of any combination of a drug and device; biological product and device; drug and biological product
ir own, but what happens when the conflict doesn't go away and threatens the productivity of your entire staff or team?
We've all seen it –
We've all seen it –
; or drug, device, and biological product and fixed dose combination would include two or more combinations of drug.
Examples of combination products may in
Examples of combination products may in
Mary isn't speaking to Susan; Ted and Tom can't be put on the same project; Bill goes behind Karen's back and "forgets" to include her in pro
lude drug-coated devices, drugs packaged with delivery devices in medical kits, and drugs and devices packaged separately but intended to be used together.
ject discussions. Some days, it's like working in a kindergarten. As the manager, what is your role in resolving workplace conflicts?
The kn
The kn
here is enormous increase in the number of combination products entering the market in the recent years. Combination products have proven advantages but fixe
ee-jerk response of most managers is to overlook the conflict, in the hopes that it will go away. After all, we think, these people are adult
d dose combinations are still in the process of convincing regulatory authority on their advantages over the single ingredient formulations.
Combination pro
Combination pro
; I shouldn't have to tell them how to behave.
Unfortunately, left alone, a workplace conflict can fester and grow out of proportion until i
Unfortunately, left alone, a workplace conflict can fester and grow out of proportion until i
ucts have become life saving products for the pharmaceutical companies who doesn’t have many innovative molecules in their product pipeline and have been inc
t takes on a life of its own and all-out war is declared. Other employees take sides and the conflict becomes more important that getting the
easingly used in the product life cycle management. Even the companies having product patents are trying to extend their product life cycle through the combi
job done.
Here are some tips to control potentially damaging conflicts before they escalate.
1. Set standards. Make sure you have a writte
Here are some tips to control potentially damaging conflicts before they escalate.
1. Set standards. Make sure you have a writte
nation products and maximize the revenues. But the companies involved in this practice are overlooking that they are burdening the patients both economically
n set of standards for workplace behavior and conduct. That way, employees know what's expected of them right up front.
2. Don't ignore rule
2. Don't ignore rule
and physically. They need to rightly judge the benefits of the combination products and they have to even look at the risks involved when combining the produ
-breakers. If workers continue to bicker, argue and backstab, call them on it immediately. Discuss it privately, but make sure the transgress
ts. Some of the combination products were well accepted by physicians while others suffered. Companies involved in development of combination products are fi
rs know that their conduct is unacceptable. Get a commitment from them to not engage in the behavior in the future.
3. Be the boss, not the
3. Be the boss, not the
ding difficulty in defining their combination products and facing various challenges from selecting a combination to marketing it.
Following aspects would a
Following aspects would a
therapist. You're right – these people are adults. Resist the temptation to solve their issues for them and throw it right back in their laps
dd to the challenges in developing combination products:
Which markets to tap where the combination products can do fairly well?
Which combination prod
Which markets to tap where the combination products can do fairly well?
Which combination prod
. Tell them they're responsible for working out their own problems. Offer some tips or suggestions when appropriate, but make it clear that y
cts are meaningful and rational?
Which therapeutic categories to select?
Which Combinations can address unmet needs of the patients?
Do combin
Which therapeutic categories to select?
Which Combinations can address unmet needs of the patients?
Do combin
ou expect them to fix the problem themselves.
4. Walk the walk. Your employees will take their cues from you. If you refrain from getting al
4. Walk the walk. Your employees will take their cues from you. If you refrain from getting al
tions increase the patient compliance?
What would be the developing cost?
How to tackle the risks encountered during combination product developmen
What would be the developing cost?
How to tackle the risks encountered during combination product developmen
l heated up over small issues, and you maintain your good humor and reasonable attitude at all times, your employees will follow your lead.
t?
As combination products don't fit into the traditional categories of drugs, medical devices, or biological products, the USFDA is in the process of devel
As combination products don't fit into the traditional categories of drugs, medical devices, or biological products, the USFDA is in the process of devel
. Sweeten the pot. Reward team performance and watch the other team members ride herd on the miscreants. There's nothing like a bonus to make
ping new procedures for reviewing their safety, efficacy and quality.
Professional from academic institutions, pharmaceutical industries, health care indust
Professional from academic institutions, pharmaceutical industries, health care indust
normally combative workers band together to reach a special goal.
6. The final solution. If the fighting continues, draw a line in the sand
6. The final solution. If the fighting continues, draw a line in the sand
y and representatives from various regulatory agencies are working out to design the regulatory requirements for manufacture and sale of combination products
. Make it clear to all parties involved that the work is suffering and you won't tolerate that. Their options are clear: they need to work it
.
As there is an increasing trend of the combination products companies manufacturing such products should be able to tackle the problems involved in the de
As there is an increasing trend of the combination products companies manufacturing such products should be able to tackle the problems involved in the de
out, let it go, or their job is going to be in jeopardy.
The bottom line is, you're the boss. You don't have the time to spend settling emp
The bottom line is, you're the boss. You don't have the time to spend settling emp
elopment. They need to be wiser in analyzing the market trends and the regulatory requirements.
Companies that provide selfless information through particip
Companies that provide selfless information through particip
loyee spats. If the combatants refuse to play nice, eventually one (or both) of them is going to have to go, for the good of the organization
tion in industry events and feedback to regulatory authorities would be able to face the challenges and will be successful in developing combination products
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