Main Subject - Internet and Businesses Online

I wouldn't believe it until a close PowerSeller friend told me so, but it seems a really nasty scam operates within eBay's buying population and it depletes you of money and reputation.

This is what happens:

Someone has a damaged item, they bought it at

According to USFDA, a combination product is one composed of any combination of a drug and device; biological product and device; drug and biological product

a sale or broke it themselves, and they can't get their money back from the seller. So they bid on a similar item on eBay which, when it arrives is swapped with the damaged item. The damaged item is returned to you and forms the subject of a complaint

; or drug, device, and biological product and fixed dose combination would include two or more combinations of drug.

Examples of combination products may in

hat you are selling damaged goods and a warning that you either refund the payment or face negative feedback and become the subject of a complaint to eBay's own security branch as well as local and national consumer protection bodies.

It works, and works

lude drug-coated devices, drugs packaged with delivery devices in medical kits, and drugs and devices packaged separately but intended to be used together.

well, and will leave you out of pocket and the conman or woman in possession of a brand new item in place of another that may have originally cost little or nothing.

My friend came up with an answer to this problem, in the shape of one of those pens the

here is enormous increase in the number of combination products entering the market in the recent years. Combination products have proven advantages but fixe

police use to mark bicycles, vehicles and other valuables, with a code that only appears when held against a specific kind of ultra violet light.

Many enlightened PowerSellers mark all expensive items this way and, when items are returned which don't bea

d dose combinations are still in the process of convincing regulatory authority on their advantages over the single ingredient formulations.

Combination pro

the mark, the perpetrators are reported immediately to eBay and the police.

It's heavy handed, but there are some very unscrupulous buyers out there, like the man who bought a 105-year old box I sold on eBay, in perfect condition, which was originally u

ucts have become life saving products for the pharmaceutical companies who doesn’t have many innovative molecules in their product pipeline and have been inc

ed to store stereo photographs. It was in perfect condition when posted, really well packed, but the message came back: 'Either refund on this broken item or else!' I requested the box back, I had to pay return postage, and on arrival the item bore no r

easingly used in the product life cycle management. Even the companies having product patents are trying to extend their product life cycle through the combi

esemblance at all to the one I sent out. It was not the same box, just an inferior and badly damaged similar item.

The scam hurts, it's expensive, and you feel totally useless to avenge yourself. So now I mark every expensive item before posting, excep

nation products and maximize the revenues. But the companies involved in this practice are overlooking that they are burdening the patients both economically

postcards and really delicate items which I photograph. If a poor quality replacement item is returned I'll take the appropriate action based on certainty this time.

So how do you mark your items without being spotted and certainly without diminishing

and physically. They need to rightly judge the benefits of the combination products and they have to even look at the risks involved when combining the produ

heir value?

Let the London Metropolitan Police explain: 'Invisible Marking. For antiques or other valuable property which might be devalued or spoiled by visible marking, there's an invisible ultra-violet marker. Burglars cannot see it, but if somethi

ts. Some of the combination products were well accepted by physicians while others suffered. Companies involved in development of combination products are fi

g marked is stolen we can identify it with a special ultra-violet lamp. UV markers are available from most good DIY stores and stationers at around two pounds. It's important to remember that UV marking fades and will need to be renewed every so often.'

ding difficulty in defining their combination products and facing various challenges from selecting a combination to marketing it.

Following aspects would a

Tips

* Make just a tiny mark where it won't easily be spotted by anyone else, such as in a crevice or blended with bright background colours.

* It seems that sometimes the law protects thieves more than innocent victims and certainly in the home one m

dd to the challenges in developing combination products:

Which markets to tap where the combination products can do fairly well?
Which combination prod

st provide a sign to burglars indicating that items are marked for security purposes! What rubbish, but the law is the law. So include this information somewhere 'quiet' such as in paperwork accompany the fulfilment package.

Really Clever Thieves

Sadl

cts are meaningful and rational?
Which therapeutic categories to select?
Which Combinations can address unmet needs of the patients?
Do combin

, really clever thieves know how to remove UV markings so you might also consider the next deterrent to prevent your goods being stolen and replaced by inferior products.

* Buy some security tags, like those used to close plastic food bags, which once c

tions increase the patient compliance?
What would be the developing cost?
How to tackle the risks encountered during combination product developmen

losed can't be removed without destroying the tag. Add something to the tag to prevent replacement at the other end, like your signature (most thieves will stop short of forgery), or add your business name and address on a sticky label which also can't e

t?

As combination products don't fit into the traditional categories of drugs, medical devices, or biological products, the USFDA is in the process of devel

sily be removed and replaced. In your paperwork say the tag must be intact on all items returned for replacement or refund.

Footnote

A similar scam operates among book buyers which works like this:

You sent the book, they say they haven't received it,

ping new procedures for reviewing their safety, efficacy and quality.

Professional from academic institutions, pharmaceutical industries, health care indust

they want another copy. You send another and one comes back for refund, leaving you out of pocket and the thief reading your book free of charge. He or she threatens negative feedback if you don't respond quickly, like within your guarantee period!!!!!

y and representatives from various regulatory agencies are working out to design the regulatory requirements for manufacture and sale of combination products

Protect yourself by marking the second copy by underlining just one word that wasn't underlined in the earlier copy. This means:

1) If the first copy without underlining is returned your 'customer' was lying and just wanted another copy of the book, on

.

As there is an increasing trend of the combination products companies manufacturing such products should be able to tackle the problems involved in the de

for himself, one for a refund. You should still give a refund, these people are not worth arguing with, but you must take steps to ensure they never again get your product free. Remove these people from your mailing list, include them in your 'Banned B

elopment. They need to be wiser in analyzing the market trends and the regulatory requirements.

Companies that provide selfless information through particip

dders' list on eBay.

2) If the second copy comes back, the person could be genuine, so refund and give that person another chance at buying. If it happens again with the same person, follow the tips in the earlier paragraph to protect yourself in future

tion in industry events and feedback to regulatory authorities would be able to face the challenges and will be successful in developing combination products

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Last week we discussed the importance of performing an autopsy on a dead business. No, I haven't been watching too many of those wonderfully graphic, TV forensic investigation shows. The reason I recommend you do a business autopsy is to uncover the exact reasons why the business died.

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