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You are here: Home > Business > Team Building > Team Leadership: Does Your Leadership Team Really Talk? Part 2 |
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Main Subject - Team Leadership: Does Your Leadership Team Really Talk? Part 2
It’s the ability to engage in quality conversations that sets high-performing teams apart. And there are significant commercial advantages, too – not least, better decision-making, improved efficiency and delivering organisational change more effectively. Team Performance expert Philip Houghton has come up with the key questions leaders must ask their te According to USFDA, a combination product is one composed of any combination of a drug and device; biological product and device; drug and biological product ams. SUMMARY OF THE ISSUES FROM PART 1
; or drug, device, and biological product and fixed dose combination would include two or more combinations of drug. Examples of combination products may in li>
lude drug-coated devices, drugs packaged with delivery devices in medical kits, and drugs and devices packaged separately but intended to be used together. g>THE BIG QUESTIONS
here is enormous increase in the number of combination products entering the market in the recent years. Combination products have proven advantages but fixe /ul>THE SOLUTION
d dose combinations are still in the process of convincing regulatory authority on their advantages over the single ingredient formulations. Combination pro estions. As discussed in part 1 of ‘Team Leadership: Does Your Leadership Team Really Talk?’, the job of leadership is to ask and answer the right questions about strategy and purpose. In part 2, we discuss the conversations about capability that leaders must use to ensure their teams are high performing. CONVERSATIONS ABOUT CAPABILITY ucts have become life saving products for the pharmaceutical companies who doesn’t have many innovative molecules in their product pipeline and have been inc g>
easingly used in the product life cycle management. Even the companies having product patents are trying to extend their product life cycle through the combi a lack of self-evaluation and internal challenge, often lies at the heart of team underperformance. And even with the spotlight on important strategic capabilities, leadership and management teams rarely receive sufficient, targeted, development. While it is the leader’s responsibility to bring the right type and quality of talent into the team, the ability of teams to subseq nation products and maximize the revenues. But the companies involved in this practice are overlooking that they are burdening the patients both economically uently identify and close important capability gaps, as business conditions change, is crucial to ensuring effective strategy execution. and physically. They need to rightly judge the benefits of the combination products and they have to even look at the risks involved when combining the produ eir differences. Both these approaches limit the potential for ‘synergy’. Whilst it’s a significant challenge for all senior teams to harness differences, the rewards are much greater when they do. Diversity of thinking style, experience and perspective can lead to more competitive products, services, strategies and business cultures. In practice, teams will need to consid ts. Some of the combination products were well accepted by physicians while others suffered. Companies involved in development of combination products are fi er whether they have an effective balance of styles – for example ‘drivers’ (to push for results), more cautious thinkers (to play “devil’s advocate”), creative problem-solvers (to help with unexpected challenges), detailed planners (to re-adjust operational requirements) and relationship builders (to help manage stakeholders). A diverse team working collectively not only cre ding difficulty in defining their combination products and facing various challenges from selecting a combination to marketing it. Following aspects would a ates a balanced business but one with many more opportunities. dd to the challenges in developing combination products: Which markets to tap where the combination products can do fairly well? Which combination prod vily in a new opportunity, withdraw from declining markets or continue its current approach. Teams that become too insular and self-absorbed can fail to recognise potential threats, challenge the status-quo or judge themselves by wider industry best-practices. A lack of up-to-the-minute commercial awareness can also contribute to teams losing touch with what actions drive resu cts are meaningful and rational? Which therapeutic categories to select? Which Combinations can address unmet needs of the patients? Do combin lts, and lead to a slow but inevitable decline in performance. Case Study: A leading brand FMCG company was facing increasing competition in their core markets - leading to constant pressure on prices and an inevitable decline in margins. With new products some way off they needed to find a way of increasing th tions increase the patient compliance? What would be the developing cost? How to tackle the risks encountered during combination product developmen e profitability of their traditional business, while driving greater productivity from their operations. Following a series of off-site working sessions to determine strategy, the leadership team decided to adopt a customer-intimacy approach that would involve them closely partnering with chosen multiple retailers. The core of the strategy involved driving up brand equity and t? As combination products don't fit into the traditional categories of drugs, medical devices, or biological products, the USFDA is in the process of devel prices, and sharing margin improvements with their chosen distributors. Success required a strong marketing and relationship strategy, supported by their ability to deliver a new, marketing-led, economic model for the business. Short-term success was good with the majority of major retailers supporting the new strategy. Extensive category-focused ma ping new procedures for reviewing their safety, efficacy and quality. Professional from academic institutions, pharmaceutical industries, health care indust rketing campaigns were developed and launched – with a combination of in-store and multi-media promotions – and the re-branded products were selling well at the increased prices. However, margins did not improve and in some cases got worse. Six months into the new strategy the CEO was becoming very concerned about financial performance, and called the team t y and representatives from various regulatory agencies are working out to design the regulatory requirements for manufacture and sale of combination products ogether for a major review. Discussions highlighted a number of unexpected challenges. Firstly, the business was failing to meet its efficiency targets – key projects to reduce costs were behind schedule. Secondly, marketing and sales were not working together effectively – causing inconsistent communications with key customers. And thirdly, some key customers hadn’t bought in . As there is an increasing trend of the combination products companies manufacturing such products should be able to tackle the problems involved in the de o the new strategy at all. Following significant, impassioned debate about the causes of these various challenges, the CEO – in a quiet moment – realised that he had asked a traditionally ‘operations focused’ management team to execute a significant change programme. Despite their passion, enthusiasm and buy-in, they had not identified whether they had the capabilities to deli elopment. They need to be wiser in analyzing the market trends and the regulatory requirements. Companies that provide selfless information through particip ver. Part 3 will discuss conversations about behaviour, and how a leader can create the environment for high performance. REFERENCES 1: Kaplan & Norton: Having Trouble With Your Strategy, Then Map it? (2004) 2: Monitor Research Analysis: Survey of over 300 Senior Executives Across Industry Sectors (2006) 3: McKinsey: Teams At The Top (2004 tion in industry events and feedback to regulatory authorities would be able to face the challenges and will be successful in developing combination products
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