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  • Main Subject - Train In The Language They Dream In

    'Train in the language they dream in.' Jim Knight, trainer extraordinaire for Hard Rock Cafe muttered this quote to me a while back. But digg
    According to USFDA, a combination product is one composed of any combination of a drug and device; biological product and device; drug and biological product
    ing deeper into the meaning, today's youth learns differently than most of us did when we grew up.

    Today’s employees can plug in an $18 joy
    ; or drug, device, and biological product and fixed dose combination would include two or more combinations of drug.

    Examples of combination products may in
    tick into their TV and play one of five video games. Twenty years ago, it took 5 upright video game consoles to hold that technology. Then t
    lude drug-coated devices, drugs packaged with delivery devices in medical kits, and drugs and devices packaged separately but intended to be used together.

    ey come to work for us and we hand them a ‘manual’. Kids today don’t want to know information, they want to know where to find it when they n
    here is enormous increase in the number of combination products entering the market in the recent years. Combination products have proven advantages but fixe
    eed it.

    Shift your focus from memorizing information and making employees past a test. That’s education. Restaurant training MUST focus on sk
    d dose combinations are still in the process of convincing regulatory authority on their advantages over the single ingredient formulations.

    Combination pro
    lls! Follow up the written test (the knowledge) with a skill validation (the behavior). Everyone ‘knows’ how to do their job, don’t they? The
    ucts have become life saving products for the pharmaceutical companies who doesn’t have many innovative molecules in their product pipeline and have been inc
    guest’s motto is, “It’s not what you know, it’s what you show!” At the end of each training program, have a short checklist to validate the sk
    easingly used in the product life cycle management. Even the companies having product patents are trying to extend their product life cycle through the combi
    ills they need to master in addition to the knowledge.

    Quit pouring tons of useless facts and information into a new employee’s head during t
    nation products and maximize the revenues. But the companies involved in this practice are overlooking that they are burdening the patients both economically
    e initial training program. Show them the basics, train more on ‘hospitality’ versus tasks and steps and show them where to find the informat
    and physically. They need to rightly judge the benefits of the combination products and they have to even look at the risks involved when combining the produ
    on when they need it, like recipe flash cards at the station vs. a manual they must memorize or get from the office.

    So how can we more effec
    ts. Some of the combination products were well accepted by physicians while others suffered. Companies involved in development of combination products are fi
    ively deliver the information to the new employees?

    Print Materials – Replace long drawn out text passages nobody reads - use a series of dig
    ding difficulty in defining their combination products and facing various challenges from selecting a combination to marketing it.

    Following aspects would a
    ital photos to replace words in a manual.

    DVD/Video – If you have training videos, break them into 2-3 minute segments and practice the skill
    dd to the challenges in developing combination products:

    Which markets to tap where the combination products can do fairly well?
    Which combination prod
    just learned. Employees cannot remember everything they have just seen in a 15 minute video. They have grown up flipping channels and seeing
    cts are meaningful and rational?
    Which therapeutic categories to select?
    Which Combinations can address unmet needs of the patients?
    Do combin
    hundreds of messages per hour.

    Fifteen minutes of video footage will put them to sleep. Guided Tours – Create audio guides for items such as
    tions increase the patient compliance?
    What would be the developing cost?
    How to tackle the risks encountered during combination product developmen
    how to properly answer the phone, greet a guest, suggestive sell.

    For $100, you can purchase a digital voice recorder and record instructions
    t?

    As combination products don't fit into the traditional categories of drugs, medical devices, or biological products, the USFDA is in the process of devel
    on various skills and burn them to a CD.

    E-Learning/Computer-Based Training (CBT) – Need to teach back office manager functions or POS skills
    ping new procedures for reviewing their safety, efficacy and quality.

    Professional from academic institutions, pharmaceutical industries, health care indust
    Consider purchasing a screen capture software program. You can record the proper keystrokes or functions on the screen, add audio and save t
    y and representatives from various regulatory agencies are working out to design the regulatory requirements for manufacture and sale of combination products
    hem as an .avi file. Cashier, server, phone rep or manager forget how to do something? Simply double - click on the file and a narrated, full-
    .

    As there is an increasing trend of the combination products companies manufacturing such products should be able to tackle the problems involved in the de
    otion movie guides them through the appropriate procedures. T.O.D. (Training on Demand!).

    Finally, can’t be everywhere? Add a guarantee messa
    elopment. They need to be wiser in analyzing the market trends and the regulatory requirements.

    Companies that provide selfless information through particip
    e (‘if we forget to suggest ‘X’, you get it free’). The guest now becomes another manager.“ Train me (in the language I dream in), retain me.


    tion in industry events and feedback to regulatory authorities would be able to face the challenges and will be successful in developing combination products

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