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You are here: Home > Business > Outsourcing > Measuring The Success Of Your Outsourcing |
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Main Subject - Measuring The Success Of Your Outsourcing
"If you can't measure it, you can't manage it." - Peter Drucker Many people fear that outsourced software development means having little or no control over the development process. They think there is no ne According to USFDA, a combination product is one composed of any combination of a drug and device; biological product and device; drug and biological product ed to measure while the programmers are there in the same room. Or is there? When I worked as a programmer in the 1980s, my boss used to joke that he was going to hire a guy with a kettle drum and put him in ; or drug, device, and biological product and fixed dose combination would include two or more combinations of drug. Examples of combination products may in the corner of the room. Every time the kettle drum was hit, we had to have written a line of code! Today, outsourcing promises huge cost savings and executives are less concerned with lines per minute than w lude drug-coated devices, drugs packaged with delivery devices in medical kits, and drugs and devices packaged separately but intended to be used together. th dollars per hour. But in the end, it is important to know the money you spend is fueling real progress in the development of your software. How can this be done? Business Process Outsourcing (BPO) provide here is enormous increase in the number of combination products entering the market in the recent years. Combination products have proven advantages but fixe an example of outsourcing that can be successfully measured. Business processes such as accounts receivable and outbound sales calls can be so well defined that you can accurately measure how efficiently and d dose combinations are still in the process of convincing regulatory authority on their advantages over the single ingredient formulations. Combination pro effectively they are implemented. New software tools not only help you detect problems and inefficiencies, but can predict and fix the problems before they even arise. To measure new software development you ucts have become life saving products for the pharmaceutical companies who doesn’t have many innovative molecules in their product pipeline and have been inc track how many new features are added over time. Some metrics split the programming required into work units and then track how many units are completed over time. It is best to measure results daily and at l easingly used in the product life cycle management. Even the companies having product patents are trying to extend their product life cycle through the combi ast weekly. Engineers are notoriously optimistic about their ability to create working software. So another metric measures how accurate their estimates are for the time required to finish the software devel nation products and maximize the revenues. But the companies involved in this practice are overlooking that they are burdening the patients both economically pment. Initially, their ability to estimate will likely be poor. You can set a goal for the engineers to improve this skill as your development continues so you improve the predictability of your process. Fo and physically. They need to rightly judge the benefits of the combination products and they have to even look at the risks involved when combining the produ maintenance programming you need to track the work units or bugs fixed over time. In addition, you should measure the amount of re-work required for bugs that fail the QA step after bug fix attempts. Your o ts. Some of the combination products were well accepted by physicians while others suffered. Companies involved in development of combination products are fi tsourced team should commit to a schedule for completing the programming work. As part of this their commitment, they must also agree to the definition of work units and the productivity level they believe th ding difficulty in defining their combination products and facing various challenges from selecting a combination to marketing it. Following aspects would a ey can achieve. Their commitment makes them independent and liberated from requiring specific instructions for all their daily work activities. You typically measure the throughput of your outsourced team as dd to the challenges in developing combination products: Which markets to tap where the combination products can do fairly well? Which combination prod a whole. A team is typically a combination of junior and senior members. Junior engineers will need guidance and mentoring from the senior engineers. This is normal and should be expected and encouraged. But cts are meaningful and rational? Which therapeutic categories to select? Which Combinations can address unmet needs of the patients? Do combin t should also be measured over time. A senior engineer can be expected to spend from 5% to 25% of his/her time with junior engineers depending on the complexity of the project and prior experience of the juni tions increase the patient compliance? What would be the developing cost? How to tackle the risks encountered during combination product developmen r engineer. Today most people use simple software tools like spreadsheets and Microsoft Project to track the metrics of their outsourcing. More sophisticated tools are also available but are expensive and be t? As combination products don't fit into the traditional categories of drugs, medical devices, or biological products, the USFDA is in the process of devel t applied when you have a large portfolio of software development projects. New tools are being developed to automatically compute your metrics as your software is developed. For example the amount of time s ping new procedures for reviewing their safety, efficacy and quality. Professional from academic institutions, pharmaceutical industries, health care indust urce files are checked out of your source code control system can be used to help measure the productivity of your engineers. Other on-line techniques to track progress and measure results will be coming soon y and representatives from various regulatory agencies are working out to design the regulatory requirements for manufacture and sale of combination products You can use metrics as the basis for a Service Level Agreement (SLA) you’re your outsourcing vendor. But remember: the purpose of an SLA is to help guide your software development to success and to detect a . As there is an increasing trend of the combination products companies manufacturing such products should be able to tackle the problems involved in the de d correct problems as they arise. It is not to support micro management, a blame game or to create an adversarial relationship with your outsourced team. Will software development become as predictable as BP elopment. They need to be wiser in analyzing the market trends and the regulatory requirements. Companies that provide selfless information through particip and enable you to fix problems before they occur? I doubt we will ever have this much control over the creative software development process... but who knows? That guy with the kettle drum may not be far off tion in industry events and feedback to regulatory authorities would be able to face the challenges and will be successful in developing combination products
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