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Main Subject - Offshore IT - Enabled Services from Pakistan
The IT revolution can still change the destiny of Pakistan, but will require a readjustment of the sights. This readjustment will require her to work with what she has, and not what she currently doesn’t! Pakistan has been unable to produce software developers in increasing nu According to USFDA, a combination product is one composed of any combination of a drug and device; biological product and device; drug and biological product mbers, but does possess skilled workers in reasonable numbers in other fields that can provide services to clients all over the developed world through the Internet. These services range from data entry to telemarketing to insurance claims processing to payroll management to co ; or drug, device, and biological product and fixed dose combination would include two or more combinations of drug. Examples of combination products may in puter-aided designing to financial analysis and forecasting. Pakistan’s doctors can be employed for medical data analysis; lawyers can provide legal advice over the Web; graphic designers can produce animations. The possibilities are numerous and the opportunities lucrative. T lude drug-coated devices, drugs packaged with delivery devices in medical kits, and drugs and devices packaged separately but intended to be used together. e Internal Rate of Return (IRR) and Net Present Value (NPV) numbers for many of these opportunities are similar to those for the software export business. As an example, look at the function of an insurance claims processing company. Say an automobile accident takes place in N here is enormous increase in the number of combination products entering the market in the recent years. Combination products have proven advantages but fixe ew York City. The claimant fills a paper form describing the incident and providing his particulars and submits the form to the insurance company's office in New York. The company scans the form and sends it to the offshore company in Lahore, Pakistan. That form will be automat d dose combinations are still in the process of convincing regulatory authority on their advantages over the single ingredient formulations. Combination pro cally routed to the computer terminal of a claims examiner. The examiner goes through the form and (using some simple business rules) determines the validity of the claim and sends his decision to the insurance company in New York. End result: the New York-based company saves 5 ucts have become life saving products for the pharmaceutical companies who doesn’t have many innovative molecules in their product pipeline and have been inc per cent of the processing cost! The customers for such IT-Enabled Services (ITES) are looking for more than one benefit: on the one hand, they want to achieve cost reductions of around 50 per cent, and on the other, they want an improvement in the current level of their serv easingly used in the product life cycle management. Even the companies having product patents are trying to extend their product life cycle through the combi ices. By outsourcing the non-critical tasks, they also want to focus all their energies on the processes that form the core of their businesses. Canada is the easiest market to get ITES work from, as it has the highest percentage of businesses that use outsourcing services. Nu nation products and maximize the revenues. But the companies involved in this practice are overlooking that they are burdening the patients both economically ber two on the list is Australia, followed by the US. A higher percentage of companies in the energy sector outsource, followed by the financial services and then, technology companies. Companies that outsource look for service level guarantees, a proven track record and speci and physically. They need to rightly judge the benefits of the combination products and they have to even look at the risks involved when combining the produ lization in the business process of interest from the providers. Many outsourcing relationships fail because of organizational resistance in the client company, unclear performance metrics, or the client's loss of control over the outsourced business process. The primary advan ts. Some of the combination products were well accepted by physicians while others suffered. Companies involved in development of combination products are fi age that Pakistan’s ITES businesses enjoy is the relatively low cost of labor. Secondary advantages are zero corporate taxes and low-cost infrastructure. The time zone difference between Pakistan and the US can also be an advantage in certain ITES businesses. The key challenge ding difficulty in defining their combination products and facing various challenges from selecting a combination to marketing it. Following aspects would a s that an ITES entrepreneur faces is marketing the service that he or she is striving to provide and ensuring the confidentiality and security of the client's data. Another challenge is ensuring the quality of the service that can only be achieved by having a clear and continuo dd to the challenges in developing combination products: Which markets to tap where the combination products can do fairly well? Which combination prod s organizational focus on the training of the service providers. Pakistan-based ITES businesses face three types of competitors. The most significant competition comes from prospective clients carrying out the non-core tasks themselves. However, if clients focus on non-core ta cts are meaningful and rational? Which therapeutic categories to select? Which Combinations can address unmet needs of the patients? Do combin ks, they suffer from higher costs and lower efficiencies. Hence, they can be enticed by offering high-quality service at a lower, fixed cost. The second type of competition comes from developed-countries-based outsourcing operators. They run very efficient businesses but are h tions increase the patient compliance? What would be the developing cost? How to tackle the risks encountered during combination product developmen ampered by higher labor costs. The final type of competition comes from outsourcing operators based in low-labor-cost countries like India and Philippines. Pakistan-based ITES businesses don't really have any advantage over them, but can ignore that competition for now as the d t? As combination products don't fit into the traditional categories of drugs, medical devices, or biological products, the USFDA is in the process of devel mand clearly exceeds the supply. In summary, ITES is Pakistan's irresistible value proposition because of the availability of the trained human resource in reasonable numbers. Moreover, increasing the size of this human resource is easier as compared with what is required for ping new procedures for reviewing their safety, efficacy and quality. Professional from academic institutions, pharmaceutical industries, health care indust oftware development. ITES is a lucrative opportunity for forward-looking entrepreneurs. While selecting an ITES sector, they should look for human resource-intensive business processes in which the difference in the cost of labor between Pakistan and the target market is the l y and representatives from various regulatory agencies are working out to design the regulatory requirements for manufacture and sale of combination products argest. They should focus on utilizing their existing strengths and should also try to develop contacts with Pakistan-origin expatriates for marketing purposes. To achieve long-term success, they should look for value-adding partnerships with international companies and focus o . As there is an increasing trend of the combination products companies manufacturing such products should be able to tackle the problems involved in the de organizational excellence and customer satisfaction. The US economy as a whole is depressed, resulting in squeezed revenues for almost all companies. To meet their profitability targets, most companies have no option but to cut costs. Pakistan’s companies can benefit from thi elopment. They need to be wiser in analyzing the market trends and the regulatory requirements. Companies that provide selfless information through particip situation by offering IT enabled services and software development services at attractive rates. These should be the best of times for Pakistan’s companies. The economic downturn in the US is an opportunity for Pakistan's ITES and software development companies, not a setback tion in industry events and feedback to regulatory authorities would be able to face the challenges and will be successful in developing combination products
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