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Main Subject - Moving Out: Outsourcing is Here to Stay
In today’s climate of business, CEOs and executives are cautiously optimistic about the economy and their company’s future growth. They realize that they still need to market to drive profitable growth and increase the company’s value, but the financial strings are being tightened. However, there is a clear growing trend for c
According to USFDA, a combination product is one composed of any combination of a drug and device; biological product and device; drug and biological product
ompanies, regardless of size and industry, to outsource (or a term used not to long ago sub-contracting) an element of their business. Why does this trend continue to grow, and how do executives assess their needs? Outsourcing is not a passing fad, but clearly a paradigm shift that can change a business model for the better.
; or drug, device, and biological product and fixed dose combination would include two or more combinations of drug.
Examples of combination products may in
Examples of combination products may in
Outsourcing involves the use of resources outside of the organization to perform specific tasks required for the business. However, there are a variety of ways to use these resources, including business process outsourcing and co-sourcing. Business process outsourcing involves the selling off one part of the business to create
lude drug-coated devices, drugs packaged with delivery devices in medical kits, and drugs and devices packaged separately but intended to be used together.
positive cash flow and probable gains in productivity and quality. Co-sourcing involves retaining part of the service in-house, and off-loading or outsourcing a portion to a third party partner. This is the one we will discuss, and in our case the marketing function.
Companies often forget to ask the basic question: What busi
Companies often forget to ask the basic question: What busi
here is enormous increase in the number of combination products entering the market in the recent years. Combination products have proven advantages but fixe
ness are we in? Too often the need to perform various functions and to keep a business running does not allow management to step back and ask this question. The answer should bring management to the fundamental product/service that generates revenue for this company.
In the book “Living on the Fault Line” (HarperCollins, 2000
In the book “Living on the Fault Line” (HarperCollins, 2000
d dose combinations are still in the process of convincing regulatory authority on their advantages over the single ingredient formulations.
Combination pro
Combination pro
by Geoffrey Moore, described an outsourcing concept. He says, all employees should be focused on core activities--that is, things that contribute to the company's competitive advantage and increase shareholder value. The opposite of core is context--activities that do not contribute to competitive advantage. Context activitie
ucts have become life saving products for the pharmaceutical companies who doesn’t have many innovative molecules in their product pipeline and have been inc
s should be outsourced.
For example, your head of marketing was hired to develop and coordinate strategies, direct tactics and their implementation, to generate more sales leads by new customers, while maximizing the loyalty and profitability of current customers. That is their “Core” function. However, over time they have de
For example, your head of marketing was hired to develop and coordinate strategies, direct tactics and their implementation, to generate more sales leads by new customers, while maximizing the loyalty and profitability of current customers. That is their “Core” function. However, over time they have de
easingly used in the product life cycle management. Even the companies having product patents are trying to extend their product life cycle through the combi
veloped a talent for public relations and as a result have become the communication manager of the company. They edit the company website, makes changes, etc. These responsibilities (those of PR Manager) can be described as “Context.”
This is how most companies handle the “Context” with respect to positioning, messaging, and
This is how most companies handle the “Context” with respect to positioning, messaging, and
nation products and maximize the revenues. But the companies involved in this practice are overlooking that they are burdening the patients both economically
ublic relations, three tasks for marketing. A similar example could be used for any marketing tasks. It is not their core responsibility and yet, they take it on. The problem with “Context” is that it often takes on a life of its own and begins to obscure what the “Core” should be. The example above was selected because it rep
and physically. They need to rightly judge the benefits of the combination products and they have to even look at the risks involved when combining the produ
resents what actually happens for most small to midsized companies. What management needs to consider is the effect that “Context” has on productivity, return-on-sales, ROI and the general operation of the business.
Outsourcing allows companies to focus their resources and control their head count. This form of operations all
Outsourcing allows companies to focus their resources and control their head count. This form of operations all
ts. Some of the combination products were well accepted by physicians while others suffered. Companies involved in development of combination products are fi
ws the company to hand over full responsibility for the outsourcing function within clearly defined management guidelines and then monitor the performance. When you break down the costs of a full marketing department internally, versus the cost of outsourcing with an external partner, the business case begins to tip in favor o
ding difficulty in defining their combination products and facing various challenges from selecting a combination to marketing it.
Following aspects would a
Following aspects would a
f not allowing the “Context” to conceal the “Core.” The following elements would be common to build out a high-quality and stable relationship in a typical small organization with gross sales revenues of $20 million.
Description Annual Salaries Outsourced Cost
Marketing Director $120,000 NC
Marketing Manager
Description Annual Salaries Outsourced Cost
Marketing Director $120,000 NC
Marketing Manager
dd to the challenges in developing combination products:
Which markets to tap where the combination products can do fairly well?
Which combination prod
Which markets to tap where the combination products can do fairly well?
Which combination prod
$75,000 NC
Marketing Assistant $40,000 NC
PR Manager $80,000 NC
Program Budget $1,000,000 $900,000 Outsourcing Fees NA $150,000
Total Approximate Annual Cost: $1,350,000 $1,050,000
(The costs above are average for mid-sized companies.)
Consider the example of a high performance mark
Marketing Assistant $40,000 NC
PR Manager $80,000 NC
Program Budget $1,000,000 $900,000 Outsourcing Fees NA $150,000
Total Approximate Annual Cost: $1,350,000 $1,050,000
(The costs above are average for mid-sized companies.)
Consider the example of a high performance mark
cts are meaningful and rational?
Which therapeutic categories to select?
Which Combinations can address unmet needs of the patients?
Do combin
Which therapeutic categories to select?
Which Combinations can address unmet needs of the patients?
Do combin
ting partner that offers you results, flexibility, and reduction in staff and overhead. Companies can typically have equal if not better results, while maintaining product and service quality for a fraction of the cost by turning to an expert in sales and marketing. And what is the cost of a bad hire? The commonly referenced
tions increase the patient compliance?
What would be the developing cost?
How to tackle the risks encountered during combination product developmen
What would be the developing cost?
How to tackle the risks encountered during combination product developmen
cost of a bad hire is 2.5 the times annual salary. In most small to mid-sized organizations, marketing can be outsourced while they focus on the core.
Cost is clearly the most popular reason for outsourcing. However, strategic reasons such as improving company focus on core business and improving quality are next.
Why compa
Cost is clearly the most popular reason for outsourcing. However, strategic reasons such as improving company focus on core business and improving quality are next.
Why compa
t?
As combination products don't fit into the traditional categories of drugs, medical devices, or biological products, the USFDA is in the process of devel
As combination products don't fit into the traditional categories of drugs, medical devices, or biological products, the USFDA is in the process of devel
ies decide to let “Context” take over and drive the business can usually be attributed to lack of information. Many businesses and marketing specialists believe that by keeping everything internal the sales growth is more efficient. It’s hard to find sales and marketing experts that have years of experience and are all aligned
ping new procedures for reviewing their safety, efficacy and quality.
Professional from academic institutions, pharmaceutical industries, health care indust
Professional from academic institutions, pharmaceutical industries, health care indust
with the top line growth objectives. Companies who are not using marketing as part of their “Core” focus usually do not have the teams of marketing experts to handle the needs of their marketing. As a result, the “Context” begins to take over leaving less and less room for the “Core.” So, is it worth “controlling” all of your
y and representatives from various regulatory agencies are working out to design the regulatory requirements for manufacture and sale of combination products
marketing functions? Is this an area of your business that is core to your success? Probably not.
It is important for a company to focus on the things that add value and make it competitive. If you build software, stick to doing those things that help you to build better software, and outsource all those things that can b
It is important for a company to focus on the things that add value and make it competitive. If you build software, stick to doing those things that help you to build better software, and outsource all those things that can b
.
As there is an increasing trend of the combination products companies manufacturing such products should be able to tackle the problems involved in the de
As there is an increasing trend of the combination products companies manufacturing such products should be able to tackle the problems involved in the de
outsourced. The more focus you place in “context” areas, the harder it becomes for you to do your “Core” well. When you take into account the cost of what it really takes to do it right, the business case cannot be ignored.
George Schildge is the president and CEO of Matrix Marketing Group Inc., a full-service marketing fir
George Schildge is the president and CEO of Matrix Marketing Group Inc., a full-service marketing fir
elopment. They need to be wiser in analyzing the market trends and the regulatory requirements.
Companies that provide selfless information through particip
Companies that provide selfless information through particip
m that specialize in helping small to mid-sized business-to-business firms grow profitably and build their business through effective growth planning and marketing. He can be reached at press@matrixmarketinggroup.com or www.matrixmarketinggroup.com or 86.456.9100
tion in industry events and feedback to regulatory authorities would be able to face the challenges and will be successful in developing combination products
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