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  • Main Subject - Direct Mail Response Rates Low? Eliminate These Mistakes

    Are your direct mail response rates lower than you expect? Check your sales letter or direct mail package against this checkli
    According to USFDA, a combination product is one composed of any combination of a drug and device; biological product and device; drug and biological product
    st to uncover the reasons for your poor response.

    LIST
    You are mailing to people who are never likely t
    ; or drug, device, and biological product and fixed dose combination would include two or more combinations of drug.

    Examples of combination products may in
    buy
    You are not mailing to others in the same business who influence the buying decision
    Your list is out of date
    lude drug-coated devices, drugs packaged with delivery devices in medical kits, and drugs and devices packaged separately but intended to be used together.

    r> Your names and addresses are not formatted correctly for proper delivery
    Your list has job titles only, not names

    here is enormous increase in the number of combination products entering the market in the recent years. Combination products have proven advantages but fixe
    rong>FORMAT
    You are using the wrong format for your audience (self-mailers to professionals, for example)
    Y
    d dose combinations are still in the process of convincing regulatory authority on their advantages over the single ingredient formulations.

    Combination pro
    our letter and brochure are not complete sales pitches in themselves
    Your liftnote or buckslip confuses your offer or mai
    ucts have become life saving products for the pharmaceutical companies who doesn’t have many innovative molecules in their product pipeline and have been inc
    selling promise

    ENVELOPE
    Your envelope gives too much away, so your prospects throw it away unopened
    easingly used in the product life cycle management. Even the companies having product patents are trying to extend their product life cycle through the combi
    r> Your mailing envelope looks like junk mail
    Your package is addressed to “Occupant” and not to a person by name

    nation products and maximize the revenues. But the companies involved in this practice are overlooking that they are burdening the patients both economically
    g>MESSAGE
    Your letter lacks a strong, customer-focussed headline
    The opening line in your letter is not com
    and physically. They need to rightly judge the benefits of the combination products and they have to even look at the risks involved when combining the produ
    pelling
    You spell your prospective customer’s name incorrectly
    Your letter lacks specifics about product size, weigh
    ts. Some of the combination products were well accepted by physicians while others suffered. Companies involved in development of combination products are fi
    , color and other vital details
    You discuss product features but not customer benefits
    You talk too much about your
    ding difficulty in defining their combination products and facing various challenges from selecting a combination to marketing it.

    Following aspects would a
    company and not enough about your reader
    You do not create enough desire
    Your letter lacks urgency
    You do not o
    dd to the challenges in developing combination products:

    Which markets to tap where the combination products can do fairly well?
    Which combination prod
    fer a guarantee

    OFFER
    You are offering the same thing that your competitors are offering
    Your offe
    cts are meaningful and rational?
    Which therapeutic categories to select?
    Which Combinations can address unmet needs of the patients?
    Do combin
    r is not specific
    Your offer is not exclusive
    Your offer is not relevant
    Your offer is not valuable
    Your o
    tions increase the patient compliance?
    What would be the developing cost?
    How to tackle the risks encountered during combination product developmen
    fer is not unique
    Your offer is not useful

    CALL TO ACTION
    You do not ask for the order
    You as
    t?

    As combination products don't fit into the traditional categories of drugs, medical devices, or biological products, the USFDA is in the process of devel
    k for the order, but too late in your letter
    You conclude by saying, “If you have any questions, don’t hesitate to contac
    ping new procedures for reviewing their safety, efficacy and quality.

    Professional from academic institutions, pharmaceutical industries, health care indust
    me”
    You give too many ways to respond—or not enough

    REPLY DEVICE
    Your reply device is too clutter
    y and representatives from various regulatory agencies are working out to design the regulatory requirements for manufacture and sale of combination products
    ed
    You do not tell prospects what to do to buy your product or service
    Your reply device is not postage-paid

    .

    As there is an increasing trend of the combination products companies manufacturing such products should be able to tackle the problems involved in the de
    >TIMING
    You are mailing at the wrong time of the year
    Your letter is arriving on the wrong day of the week<
    elopment. They need to be wiser in analyzing the market trends and the regulatory requirements.

    Companies that provide selfless information through particip
    br> You are mailing too often, so prospects ignore you
    You are not mailing often enough, so prospects do not remember yo


    tion in industry events and feedback to regulatory authorities would be able to face the challenges and will be successful in developing combination products

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