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Main Subject - Using Employee Opinions Effectively When Designing HR Programs
Using Employee Opinions Effectively When Designing HR Programs
Employee opinion is one of the most powerful resources available to human resource professionals. But what are the best methods for harnessing those opinions?
Conversation - Welcoming feedback via inform
Employee opinion is one of the most powerful resources available to human resource professionals. But what are the best methods for harnessing those opinions?
Conversation - Welcoming feedback via inform
According to USFDA, a combination product is one composed of any combination of a drug and device; biological product and device; drug and biological product
al conversation is the first step towards utilizing the viewpoints of employees.
Focus Groups - Focus groups take conversation to the next level by brainstorming on particular issues. A focus group gives HR insight into the thoughts, feelings and motivations behind a
Focus Groups - Focus groups take conversation to the next level by brainstorming on particular issues. A focus group gives HR insight into the thoughts, feelings and motivations behind a
; or drug, device, and biological product and fixed dose combination would include two or more combinations of drug.
Examples of combination products may in
Examples of combination products may in
opinion. An optimal focus group consists of 10 - 20 employees.
SWOT analysis - While focus groups have more free-flowing discussion, SWOT Analysis focus the group on very specific issues. First, the Strengths of the organization are explored. Second, the Weaknesse
SWOT analysis - While focus groups have more free-flowing discussion, SWOT Analysis focus the group on very specific issues. First, the Strengths of the organization are explored. Second, the Weaknesse
lude drug-coated devices, drugs packaged with delivery devices in medical kits, and drugs and devices packaged separately but intended to be used together.
of the organization are discussed. Third, Opportunities for improvement are brainstormed. Finally, Threats to improvement are considered.
Opinion Surveys - Surveys are an efficient means of extracting information, and for large or geographically dispersed organizat
Opinion Surveys - Surveys are an efficient means of extracting information, and for large or geographically dispersed organizat
here is enormous increase in the number of combination products entering the market in the recent years. Combination products have proven advantages but fixe
ons they may be the only option. Here are some things to consider when planning a survey:
Type - Web-based surveys may work for technologically savvy corporations, but others may prefer telephone, or tried-and-true pen-and-paper surveys.
Length - Somewhere between 3
Type - Web-based surveys may work for technologically savvy corporations, but others may prefer telephone, or tried-and-true pen-and-paper surveys.
Length - Somewhere between 3
d dose combinations are still in the process of convincing regulatory authority on their advantages over the single ingredient formulations.
Combination pro
Combination pro
0-60 questions is the ideal length of a survey. Any longer and you risk driving response rates down due to respondent fatigue.
Language - Both the reading level and the native tongue of an organization's employee base are key to crafting effective questions.
“While a
Language - Both the reading level and the native tongue of an organization's employee base are key to crafting effective questions.
“While a
ucts have become life saving products for the pharmaceutical companies who doesn’t have many innovative molecules in their product pipeline and have been inc
survey can be used as preventive medicine when asking questions about a wide variety of issues, it can also draw out responses on subjects known to generate dissatisfaction. If HR gets wind of rumors about a particular supervisor, or notices a high turnover rate in his
easingly used in the product life cycle management. Even the companies having product patents are trying to extend their product life cycle through the combi
or her area, a survey may be able to pinpoint what's amiss,” explained Jennifer C. Loftus, SPHR, CCP, CBP, GRP, National Director, Astron Solutions.
After an organization's first survey, it will be difficult to draw definitive conclusions beyond extreme positives and
After an organization's first survey, it will be difficult to draw definitive conclusions beyond extreme positives and
nation products and maximize the revenues. But the companies involved in this practice are overlooking that they are burdening the patients both economically
reas for enhancement. In further years, trend analysis will be possible as opinions change or persist on key issues. After the first survey, focus on extremes. Where did the organization receive its lowest marks? Seek out those areas to follow up on promptly and visibl
and physically. They need to rightly judge the benefits of the combination products and they have to even look at the risks involved when combining the produ
y. This will build faith in the survey process for future years.
Whatever form a survey takes, it is destined to fail unless employees have faith in its confidentiality. It is strongly recommended that a third party conduct the survey, as employees are often suspiciou
Whatever form a survey takes, it is destined to fail unless employees have faith in its confidentiality. It is strongly recommended that a third party conduct the survey, as employees are often suspiciou
ts. Some of the combination products were well accepted by physicians while others suffered. Companies involved in development of combination products are fi
that opinion surveys are tools of an organization's “Thought Police.” Honest feedback can't be elicited if employees feel their opinions can be traced to them.
”Follow-through is vital. A complaint we often see in the comments section of opinion surveys is, ‘I don't
”Follow-through is vital. A complaint we often see in the comments section of opinion surveys is, ‘I don't
ding difficulty in defining their combination products and facing various challenges from selecting a combination to marketing it.
Following aspects would a
Following aspects would a
hink this makes any difference. We do this survey every year and nothing ever happens.’ If you don't want to know about a certain issue, or aren't in a position to effect change once you do, don't ask. Focus on what matters and can be acted upon,” added Loftus.
After
After
dd to the challenges in developing combination products:
Which markets to tap where the combination products can do fairly well?
Which combination prod
Which markets to tap where the combination products can do fairly well?
Which combination prod
survey, a broad overview of findings and the next steps management will take should be shared with employees. This assures employees that their voices have been heard, and that their supervisors are serious about making the necessary changes.
Jennifer C. Loftus, SPHR
Jennifer C. Loftus, SPHR
cts are meaningful and rational?
Which therapeutic categories to select?
Which Combinations can address unmet needs of the patients?
Do combin
Which therapeutic categories to select?
Which Combinations can address unmet needs of the patients?
Do combin
, CCP, CBP, GRP is a National Director for Astron Solutions. Her primary areas of expertise are customized market surveys, employee opinion surveys, exit interview systems, base pay compensation programs and computer-based solutions to HR issues. She has nine years o
tions increase the patient compliance?
What would be the developing cost?
How to tackle the risks encountered during combination product developmen
What would be the developing cost?
How to tackle the risks encountered during combination product developmen
experience garnered at the Hay Group, Parsons Brinckerhoff, Eagle Electric Manufacturing Company, Pace University, and Harcourt General.
Jennifer is a member of the Society for Human Resource Management (SHRM), SHRM’s Consultants Forum, WorldatWork, and the American
Jennifer is a member of the Society for Human Resource Management (SHRM), SHRM’s Consultants Forum, WorldatWork, and the American
t?
As combination products don't fit into the traditional categories of drugs, medical devices, or biological products, the USFDA is in the process of devel
As combination products don't fit into the traditional categories of drugs, medical devices, or biological products, the USFDA is in the process of devel
ociety of Healthcare Human Resource Administration (ASHHRA). She is also a member New York HR associations HR/NY and the New York Compensation Association.
Jennifer holds the position of Public Relations Chair for HR/NY and is a member of the Career Planning and Prof
Jennifer holds the position of Public Relations Chair for HR/NY and is a member of the Career Planning and Prof
ping new procedures for reviewing their safety, efficacy and quality.
Professional from academic institutions, pharmaceutical industries, health care indust
Professional from academic institutions, pharmaceutical industries, health care indust
ssional Development Committee.
Jennifer is a sought-after speaker on topics regarding employee retention strategies, labor market trends, and human resource automation. She has appeared on Cold Pizza, ESPN2's morning show, and WNET, New York City's PBS affiliate, on T
Jennifer is a sought-after speaker on topics regarding employee retention strategies, labor market trends, and human resource automation. She has appeared on Cold Pizza, ESPN2's morning show, and WNET, New York City's PBS affiliate, on T
y and representatives from various regulatory agencies are working out to design the regulatory requirements for manufacture and sale of combination products
he Employment Channel. She has presented to national conferences of SHRM’s Employment Management Association (EMA) and ASHHRA, as well as numerous local HR conferences. Jennifer has been published in The American Economist and Workspan, and quoted in the New York Dai
.
As there is an increasing trend of the combination products companies manufacturing such products should be able to tackle the problems involved in the de
As there is an increasing trend of the combination products companies manufacturing such products should be able to tackle the problems involved in the de
y News and Time Out New York. She is also a volunteer article reviewer for WorldatWork.
Jennifer has an MBA in Human Resource Management from Pace University and a BS in Accounting from Rutgers University. She is an Adjunct Professor in Human Resources at Pace Unive
Jennifer has an MBA in Human Resource Management from Pace University and a BS in Accounting from Rutgers University. She is an Adjunct Professor in Human Resources at Pace Unive
elopment. They need to be wiser in analyzing the market trends and the regulatory requirements.
Companies that provide selfless information through particip
Companies that provide selfless information through particip
sity. Reach Jennifer directly at 800-520-3889 or jcloftus@astronsolutions.com.
Have a question about employee opinion surveys? Astron Solutions www.astronsolutions.com is a consulting firm dedicated to the delivery of HR consulting services and supportive technology
Have a question about employee opinion surveys? Astron Solutions www.astronsolutions.com is a consulting firm dedicated to the delivery of HR consulting services and supportive technology
tion in industry events and feedback to regulatory authorities would be able to face the challenges and will be successful in developing combination products
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