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Main Subject - Being Available to Your Clients is Truly Appreciated
My clients have grown to love the fact that I’m available quickly. If they e-mail me, chances are great that I’ll be sitting at my PC
According to USFDA, a combination product is one composed of any combination of a drug and device; biological product and device; drug and biological product
ready for their e-mail and in most cases; I have an e-mail back to them within five-ten minutes. My clients have always commented on t
; or drug, device, and biological product and fixed dose combination would include two or more combinations of drug.
Examples of combination products may in
Examples of combination products may in
his ability of mine and how much they appreciate my responsiveness and timeliness. So, how can you achieve this for your own business?
lude drug-coated devices, drugs packaged with delivery devices in medical kits, and drugs and devices packaged separately but intended to be used together.
It’s easy!
Be Available.
Okay, I know you are probably thinking “Duh, you just said that” but I wanted to be sure you really
Be Available.
Okay, I know you are probably thinking “Duh, you just said that” but I wanted to be sure you really
here is enormous increase in the number of combination products entering the market in the recent years. Combination products have proven advantages but fixe
got it. If you want your clients to appreciate your responsiveness, be available at your computer at various intervals during the day
d dose combinations are still in the process of convincing regulatory authority on their advantages over the single ingredient formulations.
Combination pro
Combination pro
and have your e-mail open – ready to accept new inbound mail. Set yourself up a schedule if you have other priorities and try to chec
ucts have become life saving products for the pharmaceutical companies who doesn’t have many innovative molecules in their product pipeline and have been inc
k in with your e-mail once an hour. If time does not allow that, set your own goal – maybe you want to respond within 24 hours or 48 h
easingly used in the product life cycle management. Even the companies having product patents are trying to extend their product life cycle through the combi
ours. State this turn around time on your website and stick to it!
Use the Technology Your PC Gave You!
We all have some e-ma
Use the Technology Your PC Gave You!
We all have some e-ma
nation products and maximize the revenues. But the companies involved in this practice are overlooking that they are burdening the patients both economically
il client installed on our computers. If you don’t, get yourself out to the nearest office supplies store and pick yourself up an e-ma
and physically. They need to rightly judge the benefits of the combination products and they have to even look at the risks involved when combining the produ
il software program… Immediately! Once you have it installed, if you didn’t already have a software program like this installed, open
ts. Some of the combination products were well accepted by physicians while others suffered. Companies involved in development of combination products are fi
t up and set up your mail accounts to feed into one inbox. This way, you can keep close tabs on your mail and be able to answer all in
ding difficulty in defining their combination products and facing various challenges from selecting a combination to marketing it.
Following aspects would a
Following aspects would a
bound e-mail rather quickly. I use Outlook and Outlook Express to handle my e-mails and I just love it!
Set Up a Voice Mail System
Set Up a Voice Mail System
dd to the challenges in developing combination products:
Which markets to tap where the combination products can do fairly well?
Which combination prod
Which markets to tap where the combination products can do fairly well?
Which combination prod
for Your Phone
If you know you aren’t going to be available by phone during regular business hours, be sure to have a voice mail
If you know you aren’t going to be available by phone during regular business hours, be sure to have a voice mail
cts are meaningful and rational?
Which therapeutic categories to select?
Which Combinations can address unmet needs of the patients?
Do combin
Which therapeutic categories to select?
Which Combinations can address unmet needs of the patients?
Do combin
system in place and make sure to use it. Return phone calls within the same time limit you gave yourself for e-mail. This way, your c
tions increase the patient compliance?
What would be the developing cost?
How to tackle the risks encountered during combination product developmen
What would be the developing cost?
How to tackle the risks encountered during combination product developmen
lients know that if they leave you a message about something they need you to do or to look into, it will be taken care of in a timely
t?
As combination products don't fit into the traditional categories of drugs, medical devices, or biological products, the USFDA is in the process of devel
As combination products don't fit into the traditional categories of drugs, medical devices, or biological products, the USFDA is in the process of devel
manner. Also, don’t be afraid of the phone! Too many of us, now that we are moving into this internet focused era, have quit using ou
ping new procedures for reviewing their safety, efficacy and quality.
Professional from academic institutions, pharmaceutical industries, health care indust
Professional from academic institutions, pharmaceutical industries, health care indust
r phones and turned to an e-mail only place of business. Pick up that phone and chat with your clients because it makes for a great bu
y and representatives from various regulatory agencies are working out to design the regulatory requirements for manufacture and sale of combination products
siness-consumer relationship.
Keeping in touch with your clients in a timely manner will mean more repeat business and more word-of-mo
Keeping in touch with your clients in a timely manner will mean more repeat business and more word-of-mo
.
As there is an increasing trend of the combination products companies manufacturing such products should be able to tackle the problems involved in the de
As there is an increasing trend of the combination products companies manufacturing such products should be able to tackle the problems involved in the de
uth advertising for you and a happy business for your client. It is your responsibility to provide to your client what your service st
elopment. They need to be wiser in analyzing the market trends and the regulatory requirements.
Companies that provide selfless information through particip
Companies that provide selfless information through particip
andards state. If you don’t have service standards in place, abide by the age old rule: “do unto others as you would do unto yourself.
tion in industry events and feedback to regulatory authorities would be able to face the challenges and will be successful in developing combination products
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