Main Subject - Business

We have all had great service before at the grocery store, where a clerk hel

According to USFDA, a combination product is one composed of any combination of a drug and device; biological product and device; drug and biological product

ped us immensely and we unfortunately have all had poor service as well, whe

; or drug, device, and biological product and fixed dose combination would include two or more combinations of drug.

Examples of combination products may in

e we could not even find anyone to help us and when we finally did, they wer

lude drug-coated devices, drugs packaged with delivery devices in medical kits, and drugs and devices packaged separately but intended to be used together.

e no help at all. Do I dare state the obvious about customer service at groc

here is enormous increase in the number of combination products entering the market in the recent years. Combination products have proven advantages but fixe

ry stores? It starts in the parking lot!

That’s right great service at groc

d dose combinations are still in the process of convincing regulatory authority on their advantages over the single ingredient formulations.

Combination pro

ry stores starts in the parking lot. The landscaping, trash control and thos

ucts have become life saving products for the pharmaceutical companies who doesn’t have many innovative molecules in their product pipeline and have been inc

e shopping carts must be put in the proper place and brought back in. If not

easingly used in the product life cycle management. Even the companies having product patents are trying to extend their product life cycle through the combi

we all know what happens to the sides of our cars and I will not bring up su

nation products and maximize the revenues. But the companies involved in this practice are overlooking that they are burdening the patients both economically

ch a sore subject with you. Nevertheless the customer service becomes progre

and physically. They need to rightly judge the benefits of the combination products and they have to even look at the risks involved when combining the produ

sively more important as the customer enters the store, shops and then check

ts. Some of the combination products were well accepted by physicians while others suffered. Companies involved in development of combination products are fi

out.

Let's face it how many times have you been at a grocery store only to

ding difficulty in defining their combination products and facing various challenges from selecting a combination to marketing it.

Following aspects would a

find that there are only two lanes open with about 15 people in each. And

dd to the challenges in developing combination products:

Which markets to tap where the combination products can do fairly well?
Which combination prod

know the excuse because I have worked in retail and watched how things go i

cts are meaningful and rational?
Which therapeutic categories to select?
Which Combinations can address unmet needs of the patients?
Do combin

n spurts. One minute there is no one at the cash registers and the next min

tions increase the patient compliance?
What would be the developing cost?
How to tackle the risks encountered during combination product developmen

te you have a line. It seems sometimes all the customers are connected and

t?

As combination products don't fit into the traditional categories of drugs, medical devices, or biological products, the USFDA is in the process of devel

hinking the same thing.

Nevertheless good customer service means you will s

ping new procedures for reviewing their safety, efficacy and quality.

Professional from academic institutions, pharmaceutical industries, health care indust

ee the changes as they occur and adapt to the situation immediately and you

y and representatives from various regulatory agencies are working out to design the regulatory requirements for manufacture and sale of combination products

ust train your employees to be on the lookout for this. No one likes to wai

.

As there is an increasing trend of the combination products companies manufacturing such products should be able to tackle the problems involved in the de

t in line, everybody loves good customer service and at the end of the day;

elopment. They need to be wiser in analyzing the market trends and the regulatory requirements.

Companies that provide selfless information through particip

our bottom line and profitability depend on it. Please consider this in 2006

tion in industry events and feedback to regulatory authorities would be able to face the challenges and will be successful in developing combination products

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Main Subject - Customer Service for Grocery Stores Considered

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